USA Limited Warranty

 

NSPRE™ Electronic's limited warranty starts on the date of your purchase and is valid only after you've registered your NSPRE™ product. To receive warranty service, the purchaser must contact and report any issues to NSPRE™ Electronics only.

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Services under Warranty

 

To receive service under this Limited Warranty, you must return the product to a Tesix Wireless Store. Your shipment must be accompanied by the sales receipt or proof of sale, showing the original date of purchase and the product's serial number. 

 

To obtain assistance on where to deliver the product, please email support@nspreelectronics.com. If NSPRE™ determines that the product is not covered by this Limited Warranty, you must pay for parts, shipping, and labor charges for the repair or return of the product; if you do not have proper insurance on your device.

 

You should always keep a backup copy of any contents, data, or information stored on the product before delivering it to Tesix Wireless x NSPRE™ for servicing.

 

During servicing, some or all of the contents may be deleted depending on your service type.

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Not covered under Limited Warranty

 

(a) defects or damage resulting from misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical, or electromechanical stress; (b) scratches, dents, and cosmetic damage, unless caused by NSPRE™; (c) defects or damage resulting from excessive force or use of a metallic or sharp object when pressing on a touch screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered, or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from the use of the Products in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by NSPRE™; (g) defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment; (h) theft; (i) defects or damage resulting from cellular signal reception or transmission, or viruses; or (j) purchased outside the United States.

Covered under Limited Warranty

(a) faulty screen, faulty buttons; (b) battery outage, a faulty battery that doesn't occur from any misuse; (c) camera outage; (d) faulty data cable, faulty charging adapter; (e) software misconfigurations.

For full coverage and replacements, NSPRE™ Insurance is ideal for guaranteed repairs and replacement.

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Limited Warranty Duration

Handsets: (1) One year from original purchase date

Batteries: (6) Six months from original purchase date

Accessories: (90) Ninety days from original purchase date

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Limited Warranty Coverage

NSPRE™ Limited Warranty cover all content included in box; excluding protective case and film.

 

Promotional Limited Warranty Coverage

NSPRE™ Promotional Limited Warranty cover all content included in box; excluding protective case and film.

Handsets: (2) Two years from original purchase date

Batteries: (6) Six months from original purchase date

Accessories: Lifetime Warranty

NSPRE™ Promotional Limited Warranty cover all content included in box on a Lifetime Warranty; excluding protective case and film. Warranty covers the NSPRE™ handsets on a 2 year limited warranty.

Model/s: (1) NX-20PRO1 (NX Pro Plus Limited Edition 2020) is only covered under a 2 Year Limited Warranty, as this item will not restock for further replacement coverage or warranties.

Register Warranty Here

NSPRE™ Electronics and NSPRE NX Pro Plus are trademarks of Tesix Wireless Network and Technologies, LLC. All other brand logos or marks that may appear, such as Google Mobile Services/Android, are trademarks of their respectful owners. Screen images all simulated. The appearance of any products may vary.

The shipping standard is an average of 1-5 days via the United States Postal Service (USPS). Delivery can vary based on your local post office delays or stipulations.

NSPRE™ a Tesix Wireless™ Network Company | ©2020 NSPRE™ Electronics